We want you to love your purchase! However, if you’re not fully satisfied, we’re here to help.
You have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
In the same condition that you received it
Unused and undamaged
In its original packaging
Accompanied by the receipt or proof of purchase
We offer free return shipping for all eligible items.
To start a return, please contact us at contact.info.ym@gmail.com.
Once your return request is approved, we’ll send you a return shipping label and clear instructions on how and where to send your item.
Please note:
Items sent back without prior approval will not be accepted.
Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us immediately at contact.info.ym@gmail.com so we can make it right.
We currently do not sell any final sale items, which means most purchases are eligible for return.
However, we cannot accept returns for:
Items that have been used or damaged after delivery
Customized or personalized products
If you’re unsure about your item’s eligibility, contact us before returning it.
If you’d like to exchange an item, the fastest way is to return your original product and, once your return is accepted, place a new order for the preferred item.
Once we receive and inspect your return, we’ll notify you if your refund is approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to process and post the refund.
If more than 15 business days have passed since approval, please contact us at contact.info.ym@gmail.com.